HMPO Job Opportunity in UK – Have you been sourcing for an opportunity to work in the prestigious Liverpool, precisely HMPO as a Passport Officer Case Worker? Do you have excellent customers service, admin, and attention to detail skills, if you do, congrats, as this opportunity could be your next fortune.
What is HMPO?
I know you may be bothered with the question of what is HMPO? I understand that, and would give a detailed explanation of the acronym here. Her Majesty’s Passport Office (HMPO) is an agency of the Home Office in the United Kingdom. It provides passports for British nationals worldwide and was formed on 1 April 2006 as the Identity and Passport Service before being renamed HM Passport Office on 13 May 2013.
The General Register Office for England and Wales became a subsidiary of HMPO on 1 April 2008, and produces life event certificates such as birth, death, marriage and civil partnerships.
HMPO’s headquarters is co-located with the Home Office at 2 Marsham Street and it has seven regional offices around the UK, in London, Glasgow, Belfast, Peterborough, Liverpool, Newport and Durham as well as an extensive nationwide interview office network as first time adult passport applicants may be required to attend an interviewto verify their identity as a fraud prevention measure.
Moreso, HMPO will offer full training to all candidates as well as learning and development an inclusive culture along excellent holiday entitlement. If you pass your training, there could be a potential to move onto a fixed term contract.
What are the Working Hours?
Guess what, here renumeration is consider on time base, and that’s what makes this opportunity unique, you will be working Monday to Friday 5:30 to 9:30 pm and its £11.10 p/hr. Considering the sensitive nature of the work, applicants will have to go through security vetting but once this is obtained, you will be able to start work.
What will I be doing?
HMPO Job is not too tasking, all you will be doing is to be providing customers care to internal and external customers and responding to customers complaints and in writing, face to face and by phone and developing/maintaining knowledge of legislation, policy, procedure, and security.
What Skills do I need?
HMPO are looking for candidates with a professional work approach with the ability to offer excellent customer service skills through different mediums and good admin ability. As well as being able to work in a fast-paced environment and of course excellent attention to detail and IT skills.